Frequently asked questions

Can you provide OEM/ODM services?

Yes, We are a 27-year-old Manufacturer and Supplier of 925 Sterling Silver Jewellery and Designs from Jaipur, India. Please feel free to contact us with your query.

 Do you have any MOQ(Minimum Order Quantity) for custom or bulk orders?

Certainly, get a pre-production sample(MOQ) of 25 units per gemstone/design before mass production, and once you approve we will send the rest of the shipment.

Can I get a discount or negotiate the price?

Yes, We can work around pricing depending on the order quantity.

How do I contact you?

You can email us at v.g.exports@outlook.com or WhatsApp at +91-9828887555/+91 88826 35936



What are the payment terms for your store?

We accept payments through bank transfer/credit card/ PayPal. For customized or larger quantity orders  40% advance payment and 60% balance to be paid right before shipping.

What's the lead time of the order?

Generally 5-15 days for designs available in our store, mass production may take 2-4 weeks depending on the order quantity and design.

Shipping Worldwide

Our products are shipped worldwide , and we provide free delivery across India.

Return & Exchange

We offer customer-friendly returns and exchanges with our 2-day return policy and 10-day exchange policy.

Secure payments

We initiate secure payments with trusted payment gateways and multiple payment methods.

Customer Support

Our customer support team is available from Monday to Saturday from10 a.m. to 7 p.m. IST